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How to add and verify your phone number on Olymptrade

Learn how to add and confirm the phone number linked to your Olymptrade account and what to do if you don’t receive the verification code.

Written by Maya

In this article, you’ll learn how to add your phone number, confirm it using a verification code, and troubleshoot issues with receiving the code.


📱 How can I add and verify my phone number?

Before you begin, make sure that:

  • The phone number is correct.

  • It includes the correct international country code.

  • It can receive WhatsApp messages and SMS.

To add and confirm your phone number:

  1. Click the Profile icon, then go to Settings → Contacts → Phone number.

  2. Enter your mobile phone number, including the international country code.

  3. Complete the "I’m not a robot" check and click "Get Code".

  4. Enter the 6 digit verification code sent to you via WhatsApp, then click Confirm.

✅ Once the process is complete, you’ll see the Phone number confirmed message. Click Continue to return to your account.


💬 What if I don’t receive the code via WhatsApp?

Once the waiting time has passed, click Get Code via SMS to request the verification code in a text message.


💡 What if I don’t receive the SMS code?

First, check that your phone number is correct and includes the international country code. If the SMS still doesn’t arrive:

  • Clear some messages from your SMS inbox.

  • Make sure your SIM card is active and not blocked.

  • Check that your mobile network has coverage.

  • Temporarily disable any anti-spam or SMS-filtering applications.

  • Request a new verification SMS.

  • If you still don’t receive the code, insert your SIM card into another device and try again.


💬 Still haven’t received the verification code?

If you’ve confirmed that your phone number is correct and completed all the troubleshooting steps but still haven’t received the code, contact Support. We’ll check the issue and help you complete the verification process.

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