How to Enable Two-Factor Authentication (2FA) on Olymptrade

Two-factor authentication (2FA) adds an extra layer of security to your account. When 2FA is enabled, you'll need to enter a verification code each time you log in to your account. You can use Google Authenticator or Facebook Messenger to receive verification codes.

In this article, you'll learn how to enable and disable 2FA, use different methods, and solve common 2FA issues.

▶️ How to enable 2FA

Google Authenticator

Facebook Messenger

Here’s how to enable 2FA with Google Authenticator:

Open your profile by clicking the icon in the upper-right corner.
Go to Settings and select Two-factor authentication.
Select "Google Authenticator".
Install the Google Authenticator app on your mobile device, if you haven’t already.
Scan the QR code using the app.
Enter the code shown in the app and click "Confirm".

Here’s how to enable 2FA with Facebook Messenger:

Open your profile by clicking the icon in the upper-right corner.
Go to Settings and select Two-factor authentication.
Select "Facebook Messenger" and click "Add a Security Bot".
You’ll be redirected to Facebook Messenger.
Enter the code sent to you in Messenger and click "Confirm".

✅ Your 2FA is set! You'll need to enter a verification code each time you log in to your account.

💡Tips & Tricks

If your Facebook Messenger code doesn’t work, type “code” in the “Olymp Authentication” chat to receive a new code.
Your 2FA method will work across all Olymptrade products and apps.
If your Google Authenticator code isn’t accepted, make sure your phone’s date and time are set automatically. Incorrect time settings may affect verification codes.

Google Authenticator and Facebook Messenger are both secure options, so you can choose the one that feels more convenient for you.

🧭 How to deactivate 2FA

If you still have access to your Google Authenticator app or Facebook Messenger, you can disable 2FA directly from your account settings.

Google Authenticator	Facebook Messenger
Open your profile and go to Settings. Select Two-factor authentication. Click Disconnect next to Google Authenticator. Enter the verification code from the app to confirm the action.	Open your profile and go to Settings. Select Two-factor authentication. Click Disconnect next to Facebook Messenger. Enter the verification code sent to Facebook Messenger to confirm the action.

Lost access to Google Authenticator or Facebook Messenger? If you no longer have access to your 2FA codes or authenticator app, you can disable 2FA by completing an identity verification process. This includes uploading a 3D selfie (liveness verification) and other required documents, such as proof of identity. Once verification is approved, 2FA will be disabled, and you’ll regain access to your account.

Contact our Support Team and we’ll help you restore access to your Olymptrade account 👇

Contact Support