Most withdrawal requests are processed within 24 hours. In some cases, additional review is required, and processing may take up to 5 working days.
Processing time depends on the withdrawal status and any verification or security checks that may be required.
When should I take action?
Before taking any action, please keep the following in mind:
Most withdrawals are processed within 1–5 working days.
Most requests are completed within 24 hours, but delays may occur depending on your payment provider or bank.
Saturdays and Sundays are not counted as working days.
We recommend waiting at least 4 working days from the date of your withdrawal request before taking further action. This ensures sufficient time for standard processing.
What should I do if my withdrawal is delayed?
If your withdrawal is still processing after 5 working days
If your withdrawal is still being processed after 5 working days, contact our support team and request a status check. Our team will check the status of your withdrawal and update you if any further action is needed.
If your withdrawal is completed but you haven't received the funds
If your withdrawal has been completed but the funds haven't reached your account after 5 working days, contact support for further assistance. Additional investigation may be required to trace the payment.
Why is my withdrawal taking longer than expected?
Withdrawal processing times may vary for several reasons, including:
Verification and security checks: Your withdrawal may require additional verification to ensure the security of your account and transactions.
Payment provider processing times: After your withdrawal is processed by Olymptrade, your payment provider or bank may require additional time to credit the funds.
High request volumes: During periods of increased withdrawal requests, processing may take longer than usual.
How can I avoid withdrawal delays?
To help your withdrawal be processed as quickly as possible:
Double-check your withdrawal details before submitting your request.
When counting the processing time, do not include Saturdays and Sundays, as they are not considered working days.
Check your withdrawal status regularly in the transactions section.