Zyadatar withdrawals 1–5 working days ke andar process ho jaate hain. Agar aapka withdrawal expected time se zyada der le raha hai ya aapko abhi tak funds nahi mile hain, to neeche diye gaye steps follow karein.
Mujhe kab action lena chahiye?
Koi bhi action lene se pehle in baaton ka khayal rakhein:
Zyadatar withdrawals 1–5 working days ke andar process ho jaate hain.
Zyadatar requests 24 ghante ke andar complete ho jaati hain, lekin payment provider ya bank ki wajah se delay ho sakta hai.
Saturday aur Sunday working days mein shamil nahi hote.
Hum recommend karte hain ke withdrawal request submit karne ke baad kam az kam 4 working days tak intezar karein. Is se normal processing ke liye kaafi waqt mil jata hai.
Agar mera withdrawal delay ho gaya ho to kya karun?
Agar withdrawal 5 working days ke baad bhi processing mein ho
Agar 5 working days ke baad bhi aapka withdrawal processing mein hai, to Support Team se rabta karein aur status check karne ki darkhwast karein. Hamari team withdrawal ki surat-e-haal check karegi aur batayegi ke mazeed kisi action ki zarurat hai ya nahi.
Agar withdrawal complete ho gaya hai lekin funds nahi mile
Agar withdrawal complete ho gaya hai, lekin 5 working days ke baad bhi funds aapke account mein nahi aaye, to madad ke liye Support Team se rabta karein. Payment ko trace karne ke liye mazeed tahqeeq ki zarurat ho sakti hai.
Mera withdrawal expected time se zyada kyon le raha hai?
Withdrawal processing ka waqt kai wajah se badal sakta hai, jaise:
Verification aur security checks: Aapke account aur transactions ki hifazat ko yaqini banane ke liye additional verification ki zarurat ho sakti hai.
Payment provider ka processing time: Olymptrade withdrawal process karne ke baad, payment provider ya bank ko funds account mein transfer karne mein mazeed waqt lag sakta hai.
Withdrawal requests ki zyada tadaad: Jab withdrawal requests zyada hoti hain, to processing aam tor par zyada waqt le sakti hai.
Withdrawal mein delay se kaise bachen?
Withdrawal ko jitni jaldi ho sake process karwane ke liye:
Request submit karne se pehle withdrawal details dobara check karein.
Processing time calculate karte waqt Saturday aur Sunday ko count na karein, kyun ke ye working days nahi hote.
Transactions section mein ja kar withdrawal status ko baqaidgi se check karein.
Khaas withdrawal cases
Bank card withdrawal (ARN)
Agar aapka withdrawal bank card par bheja gaya hai, lekin funds account mein nahi aaye:
Support Team se rabta karke ARN (Acquirer Reference Number) maangein. Agar ye abhi available na ho, to hamari team isay hasil karne ke liye request create karegi.
ARN milne ke baad apne bank se rabta karein aur unse transaction trace karne ko kahen.
Agar withdrawal process hone ki tareekh se 14 working days baad bhi bank funds locate na kar sake, to mazeed madad ke liye dobara Support Team se rabta karein.
ARN (Acquirer Reference Number) ek unique reference number hota hai jo bank withdrawal transactions ko trace karne ke liye use karta hai.
Bank se rabta karte waqt is number ko apne paas rakhein, kyun ke is se transaction ko dhoondhna aasaan ho jata hai.
Aise withdrawals jo cancel nahi kiye ja sakte
Agar withdrawal cancel nahi ho sakta, to iska matlab hai ke woh processing mein ja chuka hai.
Jab withdrawal processing ke ek muayyan stage par pahunch jata hai, to use cancel nahi kiya ja sakta. Processing mein 5 working days tak lag sakte hain.