▶️ Deposit steps
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Most deposits are credited instantly. If the money has been deducted but the deposit hasn’t appeared yet, please wait 15 minutes. If it’s still not there, you can send a request through our chatbot so we can check it.
💡Tips & Tricks
Make sure you are not exceeding daily transaction limits set by Telebirr.
Always transfer the exact amount shown on the payment page.
Complete the payment in one transaction only.
Use bank details only once per deposit request.
Ensure the mobile number used matches your registered Telebirr number.Save your receipt and transaction details for reference.
⚙️ Dealing with deposit errors
Most deposit errors are resolved by waiting 15 minutes before trying a new deposit or performing basic troubleshooting.
📚 Always create a new request for each deposit to the platform. Avoid using the same payment details for several deposits.
🚀 If you’ve hit a transaction limit or error, wait before attempting another deposit. After several failed payment attempts, the deposit option may be temporarily unavailable.
🔄 If encountering frequent errors, try reducing the deposit amount or verify if there are frequency limits imposed by your bank.
Ready to make a deposit?



