In this article, you’ll learn how to deposit via Lottery (Lotérica), complete your payment successfully, and avoid common deposit issues.
How to make a deposit
Go to the deposit section and select “Lottery” (Lotérica).
Choose your deposit amount. If you have a promo code, select it by clicking on “Promo Code.”
Enter your CPF (Brazilian tax identification number), first name, last name, and ZIP code (CEP).
Review your payment details carefully and click “Confirm.”
You will be redirected to the payment page. Select “Pay.”
You will see the payment instructions. Follow the steps and click “Finish.”
Once the payment is completed, you will see the transaction status on the screen.
💡Tips & Tricks
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🛠️ Dealing with deposit issues
Most deposit errors are resolved by waiting 15 minutes after the money was deducted or by performing basic troubleshooting.
If the issue persists, please check the following:
⚙️ Banks may impose transaction value limits or daily limits. Usually, you can modify these limits in your banking app or by contacting your bank’s customer support.
⚙️Make sure your CPF is entered correctly (it must contain 11 digits).
⚙️If you are using your bank’s mobile app, try clearing the app cache or reinstalling it to resolve possible technical issues.
⚙️Although PIX operates 24/7, some banks may perform maintenance outside peak hours, which can cause temporary errors. If your transaction fails, wait a few minutes and try again.
If the funds were deducted from your bank account but are not showing in your trading balance after 15 minutes, you can submit a checking request via the chatbot.
Ready to make a deposit?