Skip to main content

How to deposit via Pix on Olymptrade

A step-by-step guide to making deposits with Pix.

Written by Maya

Deposit funds quickly and securely using PIX directly from your bank account.

How to deposit via PIX?

  1. Go to the Deposit section in your account and select Pix.

  2. Choose your deposit amount.

  3. Enter your CPF (Brazilian tax identification number), first name, and last name.

  4. In your bank’s app, select PIX and scan the QR code generated for your deposit.

🔑 You can deposit using any PIX transfer service. Withdrawals can be processed directly to your bank account or to your registered PIX key.


💡Tips & Tricks

  • Each QR code has an expiration time. Complete your deposit before it expires. If the time runs out, you’ll need to create a new deposit request on the platform.

  • To complete the transfer, you’ll need to enter your secure PIN in your banking app. Make sure your bank has OTP or 3DS enabled for online or international transactions.

undefined
  • If you are using a password or biometric authentication, ensure it is entered correctly. Some banks may temporarily block your account after several incorrect attempts.


🛠️ Dealing with deposit issues

Most deposit errors are resolved by waiting 15 minutes after the money was deducted or by performing basic troubleshooting.

If the issue persists, please check the following:

  • ⚙️ Some banks apply transaction amount or daily limits. In many cases, you can adjust these limits in your banking app or by contacting your bank’s customer support.

  • ⚙️Make sure your CPF is entered correctly — it must contain 11 digits.

  • ⚙️ If you’re using your bank’s mobile app, try clearing the app cache or reinstalling the app. This can resolve software-related issues.

  • ⚙️ Although PIX operates 24/7, banks may occasionally perform maintenance, which can cause temporary errors. If your transaction fails, wait a few minutes and try again.

If the funds were deducted from your bank account but are not showing in your trading balance after 15 minutes, you can submit a checking request via the chatbot.

Ready to make a deposit?

Did this answer your question?