How to deposit via Nequi on Olymptrade

In this article, you’ll learn how to deposit via Bank Cards, including the required steps, processing time, and helpful tips.

How to make a deposit

Go to the Deposit section and select Nequi.
Choose the deposit amount.
Fill in your details: full name, phone number, and ID number.
Click "Proceed to Payment" and you will be directed to the app to complete the payment.
Check the "Notifications" section in the Nequi app, then click "Accept" and complete the payment.

🌏 Nequi is a digital wallet and financial platform based in Colombia that allows users to manage their money entirely through a mobile app.

💡Tips & Tricks

Make sure the information you enter matches your registered Nequi details exactly:
- Name: As shown in your Nequi app or bank account.
- Phone number: Registered in the app, including Colombia’s country code +57.
- ID number: 10-digit identification number registered in your Nequi profile.
- Email address: The one registered in your Nequi app.
- Address: Enter it exactly as it appears in your Nequi records.

Please note that Nequi has monthly limits or caps. You can check your account limits by following the instructions on Nequi’s official help page.

🛠️ Dealing with deposit issues

Most deposit errors are resolved by waiting 15 minutes after the money was deducted or by performing basic troubleshooting.

If the issue persists, please check the following:

⚙️Confirm with your bank whether your account supports international transactions and online payments.
⚙️ Make sure your OTP, 3D Secure (3DS), or dynamic key is activated. A one-time password is valid for only one transaction. Contact your bank to ensure it is properly enabled in your Nequi app.
⚙️Use the deposit details provided on the platform for one single transaction, and send the exact amount in COP shown in the payment order (do not round the amount).

If the funds were deducted from your bank account but are not showing in your trading balance after 15 minutes, you can submit a checking request via the chatbot.

Ready to make a deposit?

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