In this article, you’ll learn how to deposit via Viettel Pay, including the required steps, processing time, and helpful tips.
▶️ Deposit steps
Go to this link and select “Viettel Pay”.
You will receive a confirmation with your payment details. Make sure all information is correct.
You will be redirected to the payment page, where you can view the recipient’s details, the converted amount in VND, and the transfer note.
Open the Viettel Money app on your phone and select Transfer → Transfer to phone number.
Most deposits are credited instantly. If the money has been deducted but the deposit hasn’t appeared yet, please wait 15 minutes. If it’s still not there, you can send a request through our chatbot so we can check it.
💡Tips & Tricks
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⚙️ Dealing with deposit errors
📚 Avoid making repeated deposit attempts quickly. Always create a new request for each deposit to avoid issues caused by using the same payment details.
📝 If you have reached your wallet’s monthly limit, you can use another payment method until the limit is reset.
🔄 Ensure you have a stable Internet connection when making the transfer to avoid any transaction interruptions.
📱 Make sure to take a screenshot of your deposit receipt after completing the payment.
Most deposit errors are resolved by waiting 15 minutes before trying a new deposit or performing basic troubleshooting.
Ready to make a deposit?








