Is article mein aap jaanenge ki apne deposit ko kaise check karein, missing payment ko kaise report karein, aur review timeframes ko kaise samjhein.
Agar aapne deposit kiya hai lekin funds aapke trading account mein nahi dikh rahe hain, to chinta na karein. Agle steps is baat par depend karte hain ki amount aapke payment method se deduct hua hai ya nahi aur transaction ka current status kya hai.
Mera deposit deduct ho gaya, lekin credit nahi hua
Agar funds aapke payment method se deduct ho gaye hain lekin aapke trading account mein nahi dikh rahe hain, to aap chatbot ke through deposit report kar sakte hain.
Missing deposit ko kaise report karein
Web ya mobile app mein Chat open karein aur inmein se kisi ek path ko follow karein:
Deposit → Paise deduct ho gaye lekin receive nahi hue → Transaction select karein → Payment receipt upload karein → Request confirm karein
Ya:
Mera deposit nahi aaya → Transaction select karein → Proof of payment upload karein → Request confirm karein
💡 Apni request submit karne se pehle ensure karein ki aapke proof of payment mein yeh information clearly dikh rahi ho:
Transaction ki date aur time
Amount
Transaction ID ya reference number
Sender aur recipient ki details
Payment method ya account information
Har deposit ke liye sirf ek request submit karein. Ek hi transaction ke liye multiple requests create karne se review mein deri ho sakti hai.
Review mein kitna samay lagta hai?
Timeframe required review ke type par depend karta hai.
Initial review
Financial Team aam taur par deposit requests ko 24 ghante se 5 working days ke andar review karti hai.
Additional documents request kiye gaye hain
Agar aapse additional documents provide karne ke liye kaha jata hai, to documents submit karne ke agle working day se review timeframe dobara shuru hota hai aur ismein 5 working days tak lag sakte hain.
Manual verification
Kuch cases mein additional verification ki zaroorat hoti hai aur ismein 1–5 working days lag sakte hain.
Interrupted transaction
Agar payment complete hone se pehle interrupt ho gaya tha, to funds aam taur par 7 working days ke andar automatically original payment method par wapas aa jate hain.
💡 Shanivar aur Ravivar ko working days mein count nahi kiya jata.
Mera deposit “Cancelled” ya “Declined” dikh raha hai, lekin paise deduct ho gaye hain
Kabhi-kabhi payment abhi process ho raha hota hai, lekin deposit Cancelled ya Declined dikh sakta hai.
Agar payment successfully complete ho jata hai, to transaction status update ho sakta hai aur funds aapke trading account mein dikhne lagenge.
Agar funds deduct ho gaye hain lekin deposit credit nahi hua hai, to apna proof of payment prepare karein aur chatbot ke through transaction report karein.
Aapko kya karna chahiye?
Apne transaction ka status check karein
Ensure karein ki funds waqai aapke bank account, card, ya payment method se deduct hue hain.
Apna proof of payment prepare karein
Document ya screenshot mein transaction details clearly dikhni chahiye.
Chatbot ke through deposit request submit karein
Affected transaction select karein aur apna proof of payment upload karein.
Review ka intezar karein
Request submit hone ke baad Financial Team case ko review karegi.
Agar expected timeframe ke baad bhi mera deposit missing ho to kya karun?
Agar expected timeframe already pass ho chuka hai aur aapke funds abhi bhi missing hain, to additional assistance ke liye web ya mobile app ke through Support se contact karein.
Ensure karein ki aapke transaction details aur proof of payment ready hon.
Kya aapne pehle hi request submit kar di hai? 💡
Agar aapke paas isi deposit ke liye already ek pending request hai, to doosri request submit karne ki zaroorat nahi hai.
Kripya Financial Team ke aapke case ko review karne tak intezar karein. Aapki request se judi koi bhi update corresponding support channel ke through provide ki jayegi.