Agar aapka withdrawal completed dikh raha hai lekin expected timeframe ke andar funds receive nahi hue hain, to verification ke liye aapse additional documents maange ja sakte hain.
Yeh review is baat ki pushti karne mein madad karta hai ki withdrawal aapke bank ya payment provider ko safalta se receive hua tha ya nahi.
Aapko kya karna chahiye?
Kripya web ya mobile app ke in-app chat ke through, ya support ticket create karke Support se sampark karein.
Support se sampark karte samay, yeh zaroor ensure karein ki aap yeh details provide karein:
Jis withdrawal ko aapne receive nahi kiya, uska Withdrawal ID
PDF format mein bank statement ya account statement
Bank statement mein kya shamil hona chahiye?
Document:
Usi payment method ka hona chahiye jo withdrawal ke liye use kiya gaya tha.
Account holder ki poori information dikhni chahiye.
Bank account number ya card number shamil hona chahiye.
Withdrawal process hone ki date se lekar aaj tak ki sabhi transactions dikhni chahiye.
Zaroori 💡
Document sirf PDF format mein upload kiya jana chahiye. Incomplete, crop kiye gaye ya unclear documents review process mein deri kar sakte hain.
Document prepare karne mein madad chahiye?
Documents ko kaise prepare aur upload karna hai, iski adhik jaankari ke liye yeh article dekhein:
Kya aapki request pehle se pending hai?
Agar aap pehle hi withdrawal review request submit kar chuke hain, to kripya Financial Team ke review complete hone tak intezar karein.
Jaise hi koi update hoga, aapko uski jaankari aapke registered email address par bhej di jayegi.