Screen freeze ho gayi hai ya asset menu load nahi ho raha? Technical issues ho sakte hain, lekin chinta na karein. Hum yahan aapki madad ke liye hain!
Browser se judi samasyaen
💻 Google Chrome, cache aur cookies
Platform ko Google Chrome par open karein; yeh dusre browsers ke mukable hamare platform ke saath zyada compatible hai.
Agar aap Chrome use kar rahe hain aur phir bhi problem aa rahi hai, to saari extensions disable kar dein. Apni extensions check karein is link par.
Connection se judi samasyaen
📶 Internet speed, VPN
Yeh sunishchit karein ki aapki internet speed 30 Mb/sec ya usse zyada ho. Aap apni connection speed check kar sakte hain yahan.
Apna Wi-Fi connection badalne ki koshish karein ya apne mobile device ka use karke Wi-Fi hotspot set karein. Android aur iPhone ya iPad par kaise karein, yahan bataya gaya hai.
VPN ya virtual private network aapka IP address chhupane mein madad karta hai. Yeh programs platform ke performance ko affect kar sakte hain. Trading ke dauran sabhi IP-hiding programs aur VPN ko band rakhein.
Isse aap apne mobile device ke settings se off kar sakte hain.
Device se judi samasyaen
🧹 Ccleaner aur app reinstall
Ccleaner ek free tool hai jo aapke PC ko aasani se clean karta hai, speed badhata hai aur unwanted files hata deta hai. Iska use aap apne device ki performance improve karne ya storage space free karne ke liye kar sakte hain jab storage full ho raha ho ya temporary files virus-infected ho. Aap ise download kar sakte hain is link se.
Agar aap desktop ya mobile app use karte waqt kisi problem ka samna kar rahe hain, to app ko apne device par dobara install karke dekhein.
Yeh sunishchit karein ki aap apps ka latest version official page se hi download kar rahe hain: https://olymptrade.com/pages/download/.
🛠️ Problem abhi bhi solve nahi hui?
Kripya humein neeche di gayi jaankari share karein:
Problem ka description aur problem hone se pehle aapne kya actions liye
Error ya issue ka screenshot
Aapke device ka model aur brand
Aapke device ka Operating System (Windows, Android, iOS, macOS)
Internet connection speed ka screenshot
Is issue ki jaanch ke liye humein aur jaankari chahiye ho sakti hai 🔍
Kripya browser console ya HAR files ke additional screenshots dene ke liye tayyar rahein. Chinta na karein — hum aapko step-by-step guide karenge!
Jab aap ready ho, to neeche Customer Support par clic