Kya screen jaam/freeze ho gayi hai, ya asset menu load nahi ho raha? Takniki masail kabhi kabhi ho sakte hain, lekin fikr na karein. Hum yahan hain taake aap ko unhein hal karne mein madad dein!
Browser ke masail
💻 Google Chrome, Cache aur cookies
Platform ko Google Chrome ke zariye kholen; yeh hamare platform ke saath doosre browsers ke muqable mein zyada behtar kam karta hai. Agar aap Chrome istemal karte hain aur phir bhi masla aa raha hai, to tamam extensions band kar dein. Apne extensions yahan check karein.
Apne browser ki cache aur cookies ko baqaida saaf karein. Chrome mein ise kaise karna hai yahan seekhein.
Internet connection ke masail
📶 Internet speed, VPN
Yaqeeni banayein ke aap ki raftaar 30 Mbps ya us se zyada ho. Aap apne internet connection ki raftaar yahan check kar sakte hain.
Apna Wi-Fi connection badal kar dekhein ya apne mobile device se Wi-Fi hotspot set karein. Android par ise kaise karein aur iPhone ya iPad par ise kaise karein.
VPN, yaani virtual private network, aap ko apna IP address chhupane ki sahulat deta hai. Yeh programs platform ki performance par asar daal sakte hain. Trading ke dauran tamam IP address chhupane wale programs aur VPN band kar dein.
Isay aap apne mobile device ki settings se band kar sakte hain.
Device ke masail
🧹 Ccleaner aur app dobara install karna
CCleaner aik muft tool hai jo aap ko apna computer asani se saaf karne deta hai, jis se us ki raftaar behtar hoti hai aur ghair zaroori files hat jati hain. Isay apne device ki performance behtar banane ke liye istemal karein ya disk ki jagah wapas hasil karne ke liye jab storage kam ho rahi ho ya virus se mutasir aarzi files maujood hon. Aap ise is link se download kar sakte hain.
Agar aap hamari desktop ya mobile app istemal karte waqt kisi masle ka samna kar rahe hain, to app ko apne device par dobara install kar ke dekhein. Yaqeeni banayein ke aap hamari apps ka sab se naya version official page se download kar rahe hain: https://olymptrade-bpk.com/pages/download/
🛠️ Kya masla abhi tak hal nahi hua?
Yeh maloomat hamare saath share karein:
Masle ki tafseel aur woh actions jo masla hone se pehle aap ne kiye.
Us error ya masle ka screenshot jo aap ko nazar aa raha hai.
Aap ke device ka model aur brand kya hai?
Aap ke device ka operating system kya hai?
Aap ke internet connection ki raftaar ka screenshot.
Ho sakta hai ke is masle ki tehqiq ke liye humein mazeed maloomat ki zarurat pade 🔍 Is liye tayyar rahein ke aap ko apne browser ke console ya HAR files ke additional screenshots dene pad sakte hain. Fikr na karein, hum aap ko qadam ba qadam rehnumai dein ge!
Jab aap tayyar ho jayein, to neeche madad markaz par click kar ke hum se rabta karein 👇