মূল বিষয়বস্তুতে যান

Olymptrade-এ সাধারণ প্রযুক্তিগত সমস্যার সমাধান

Olymptrade platform-e common technical issue kivabe chinben ebong fix korben.

Maya লিখেছেন

Screen freeze hoye geche ba asset menu load hochhe na? Technical issue hote pare, kintu chinta korben na. Amra apnake help korar jonno ekhane achi!

Browser-er shomossha

  • 💻 Google Chrome, Cache & cookies

    • Platform ta Google Chrome diye open korun; eta onno browser-er cheye amader platform-er sathe beshi compatible.
      Jodi Chrome use korar poro shomossha thake, tahole shob extension off korun. Apnar extension check korun ei link-e.

    • Regular bhabe browser-er cache ebong cookies clear korun. Chrome-e kivabe korte hoy, janun ekhane.

Connection-er shomossha

  • 📶 Internet speed, VPN

    • Nishchit korun je apnar internet speed 30 Mb/sec ba tar beshi. Apnar connection-er speed check korte paren ekhane.

      Apnar Wi-Fi connection change korun ba mobile device diye Wi-Fi hotspot set up korun. Android ebong iPhone ba iPad-e kivabe korte hoy, ekhane dekhano ache.

    • VPN ba virtual private network apnar IP address hide korte shahajjo kore. Ei dhoroner program platform-er performance-e problem korte pare. Trading-er shomoy shob IP-hiding program ebong VPN off kore din.

      Eta apnar mobile device-er settings theke off kora jete pare.

Device-er shomossha

  • 🧹 Ccleaner & app reinstall

    • Ccleaner ekta free tool ja apnar PC easily clean korte, speed barate ebong unnecessary file delete korte shahajjo kore. Eta use kore apnar device-er performance improve korun ba storage space free korun jokhon storage almost full hoye jay ba temporary file virus-infected hoy. Eta download korte paren ei link-e.

      undefined

    • Jodi apni desktop ba mobile app use korar shomoy shomossha face koren, tahole app-ta device-e abar reinstall korun.
      Nishchit korun je apni shobcheye latest version download korchen official page theke: https://olymptrade.com/pages/download/.

    undefined

🛠️ Shomossha solve hoyni?

Amader sathe ei information-gulo share korun:

  • Shomosshar description ebong shomossha howar age ki action niyechilen

  • Je error ba issue dekhchen tar screenshot

  • Apnar device-er model ebong brand

  • Apnar device-er Operating System (Windows, Android, iOS, macOS)

  • Apnar internet connection speed-er screenshot

Ei issue investigate korar jonno amader aro information dorkar hote pare 🔍
Doya kore ready thakun browser console ba HAR file-er additional screenshots dite. Chinta korben na — amra apnake step-by-step guide korbo!

Jokhon apni ready, niche Customer Support-e click kore amader sathe jogajog korun 👇

Contact Support

এতে কি আপনার প্রশ্নের উত্তর আছে?